Return & Exchange Policy

Trust Your Gear. Trust your Source. 

We want you to be confident with your purchase from us. Beyond and Bill & Paul’s accept returns and exchanges at either retail store, regardless of purchase location, as well as through the mail (see Vendor Warranty Claims for repairs). All returns and exchanges must have a valid receipt less than 30 days from purchase from either Beyond or Bill & Paul’s. When you mail an item to us please include a note with your name, return address and phone number. Tell us what you are sending, why you are sending it and what you would like to have happen. Please be sure to ship the package with a carrier that can provide tracking and insurance and send it to:

Bill & Paul’s Sporthaus
Returns Department
1200 East Paris Ave SE
Grand Rapids, MI 49546

Remember that all sale items are sold as Final Sale and are not returnable for refund or credit.

Questions? Call us at 1-215-1920 or email customerservice@beyondofada.com 

Shipping Policy

Additional charges may apply to items shipped to Alaska and Hawaii. If additional charges apply you will be contacted for verification and approval before your order is shipped. Most orders are shipped within 24-48 hours (M-F) after they are received. 

International Orders

Beyond cannot process orders using shipping or billing addresses outside the US.  We also do not offer shipping for phone or e-mail inquiries to addresses outside the US. 

Shipping Costs